Privacy policy
In the course of using this website/mobile application or any of the websites/app under the “Vivek Financial” domain or availing the products and services vide the online application forms and questionnaires, online consents and such other details required from time to time on any of Vivek Financial’s (and/or its affiliates) web platforms or mobile applications, Vivek Financial and/or its affiliates may become privy to some of Your personal information, including which may or may not be of confidential nature. Vivek Financial is strongly committed to protecting the privacy of its users/clients and has taken all necessary and reasonable measures to protect the confidentiality of any customer information.
For the purpose of these Privacy Policy, wherever the context so mentions “Covered Persons”, “Client”, “You” or “Your”, it shall mean any natural or legal person who has visited this website/platform/mobile application and/or has agreed to or has enquired open an account and/or initiated the process of opening an account with Vivek Financial (also defined as “Covered Persons”).
Vivek Financial allows any person to use/visit/browse the website without registering on the website. The term “We”, “Us”, “Our” and “Team Vivek Financial ” shall mean Vivek Financial Focus Limited. Vivek Financial Focus Limited (hereinafter shall be referred together as ‘Vivek Financial’) is a Trading Member of NSE and BSE, registered with Securities & Exchange Board of India (“SEBI”) and having Registration No. INZ000276333. This website is owned, operated and maintained by Vivek Financial Focus Limited, a Company incorporated under the Companies Act, 2013 having CIN: U74899DL1995PLCO64632, and having its Registered Office at 105 A&B, Vishwa Sadan, 9, District Centre, Janak Puri, New Delhi – 110058 and Corporate Office at Registered Office at 112, Vishwa Sadan, 9, District Centre, Janak Puri, New Delhi – 110058. Access to Your Vivek Financial account and the usage of Your account is subject to Your compliance with all the terms and conditions set forth herein, read along with all documents, including but not limited to; applications forms and undertakings, signed by you during account opening, and any terms/consents/policies included on Vivek Financial’s website/domain, i.e. https://www.vivekfinancial.com/ , including its “Terms and Conditions”, “Organizational Policies”, and “Disclosure”.
Scope of this Policy
Any natural or legal person who has visited the Vivek Financial website/platform and/or the mobile application, and/or who may or may not have further agreed to initiate the process of opening an account with Vivek Financial shall come under the purview of the scope of this Privacy Policy. Vivek Financial shall at all times follow all such rules prescribed under the Information Technology Act, 2000, and rules & procedural guidelines set by the Securities Exchange Board of India (“SEBI”) and/or any of its regulated entities/intermediaries that Vivek Financial is a member of.
Collection and use of your personal information
Vivek Financial may or may not collect your Personal Information to provide services on its web based platform or mobile application. While opening a trading and demat account with Vivek Financial, you may be asked for certain Sensitive Personal Data or Information (as defined under the Information Technology Act, 2000) to complete your KYC (as per the ‘Know Your Client’ requirements set by SEBI) and as per the Prevention of Money Laundering Act, 2002.
Vivek Financial, may or may not, request for sensitive information from You at the time of account opening, which would include but not be limited to, (i) setting a password; (ii) financial information such as Bank account or credit card or debit card or other payment instrument details; (iii) information such as name, contact number, gender, date of birth, residence and employment addresses, father’s/mother’s and spouses names, bank account details, scans/copies of document proofs of address & identity such as Photograph, PAN, passport, drivers license, Aadhaar (voluntarily) etc. (iv) uploading signature proof/photo etc. All such information would be for the purpose of: identity verification and background checking for account opening as per KYC & AML Rules, personalising services offered to you, keeping you updated of our products and services relevant to you, information pertaining to our services you’ve subscribed to, and for any legal and regulatory / audit purposes.
We would save such information as required by the law, and as directed by the regulators along with such intermediaries regulated by them, for the purpose of offering You our services, and for such further regulatory, audit, and business purposes. We collect Personal Information from you only when you voluntarily use the services provided by Vivek Financial, and/or enquire to begin an association with Vivek Financial and/or complete the process of opening an account with Vivek Financial.
With regard to security, we respect all information provided to us, and take all reasonable steps towards protection of the same. We have implemented technology and policies, with the objective of protecting your privacy from unauthorized access and improper use, and periodically review the same. We maintain procedural safeguards to protect the confidentiality and security of personally identifiable information transmitted to us.
Aadhaar user consent policy
Voluntary Act
The act of providing your Aadhaar is voluntary in nature, which will only be required for completing your account opening procedure online, Rekyc online and for digitally signing the Vivek Financial account opening form.
You may alternatively choose to go through the offline route of account opening by physically signing all such account opening documents.
During your online account opening process, you do not input any Aadhaar details on the Vivek Financial platform. You would be issuing your Digital Aadhaar to Digilocker, from where Vivek Financial would receive information, based on your consent to allow Digilocker to share such information with Vivek Financial, limited to: (1) The last four digits of your Aadhaar / VID (Virtual ID created on the UIDAI website), (2) Full Name, (3) Date of Birth, (4) Gender, (5) Address, and (6) Your Photo.
Digilocker is a part of the National eGovernance Division under the Ministry of Electronics & Information Technology (MeitY), Government of India. The Digital Aadhaar issued within DigiLocker is the same as the eAadhaar issued by UIDAI (https://eaadhaar.uidai.gov.in). DigiLocker has partnered with UIDAI to make it available automatically to its users when they link their DigiLocker account with Aadhaar. This act of issuing an eAadhaar within Digilocker and subsequently Digilocker sharing the information limited to the above points, leads to behaving as a physical KYC. Vivek Financial only receives information limited to the above points for the purposes of completing KYC of clients online.
During your online account opening process, you would also be sharing your Aadhaar with Digiotech Solutions Pvt. Ltd. for the purpose of digitally signing the Vivek Financial account opening form. Digiotech Solutions Pvt. Ltd. does not share your Aadhaar with Vivek Financial. After the account opening form has been digitally signed by you, a copy of the digitally signed form would be emailed to you. Digiotech Solutions Pvt. Ltd. is a licensed e-Sign ASP (Application Services Provider) with CDAC, compliant with the guidelines laid down by the Controller of Certifying Authorities (CCA), India and UIDAI, to enable you to eSign the account opening forms online.
Collection and use of your non-personal information
Vivek Financial may from time to time collect information, i.e. Non-personal information which cannot be used to identify you personally, while You are using the website or mobile application. Vivek Financial may from time to time collect information such as Non-personal information such as IP (internet protocol) addresses, browser types, the name of your ISP (internet service provider), information about a third party link/URL from where You arrive to our website/mobile application, which pages/URLs do You click on the Vivek Financial website / mobile application, and the amount of time spent on each.
Vivek Financial may use Google Analytics, a web analytics service provided by Google, Inc. and/or similar resources/applications/tools. Google Analytics uses first-party cookies to report on user interactions with our web-based services. These cookies store non-personally identifiable information.
Usage of Cookies
Vivek Financial may from time to time use cookies. Cookies are small data files that a website stores on Your computer. Vivek Financial may use persistent cookies which are permanently placed on your computer to store non-personal (Browser, ISP, OS, Clickstream information etc) and profiling information (age, gender, income etc). While cookies have unique identification nos, personal information (name, a/c no, contact nos etc) shall not be stored on the cookies. We will use the information stored in the cookies to improve Your browsing experience on our website, by throwing up relevant content where possible. We will also use the cookies to store visitor preferences to ease visitor navigation on the site.
Disclosure and transfer of collected information
Vivek Financial does not share any of your information with third parties except: (i) with respect to providing the information or services that you have requested earlier, (ii) or with your express permission for sharing such information, or (iii) with intermediaries/applications who require such information as per regulatory requirements and procedure laid down by SEBI/Exchanges.
Under no circumstances will we sell or rent your personal information to anyone, for any reason, at any time. Vivek Financial has taken best and reasonable steps to ensure prevention of any unauthorised disclosure of your sensitive personal information.
Disclosure for regulatory compliances: Vivek Financial will share your information with judicial, administrative and regulatory entities to comply with any legal and regulatory requirements.
Disclosure for provision of services: Vivek Financial will share your information with third party vendors of Vivek Financial as necessary for the provision of services. Authorized third party vendors are bound by the same standards of data security practices and procedures as we are under law and contract. They are subject to the same penalties as we are for the unauthorised disclosure of your personal information.
Security
Our hosting services and servers maintain its systems in accordance with industry standards and best practices to reasonably secure the information of its customers, such as using SSL encryption in certain places to prevent eavesdropping, and employing up-to-date software on the server. However, no data transmission over the Internet can be guaranteed to be 100% secure. “Perfect security” does not exist on the Internet, and therefore You use the website and mobile application at your own risk.
Vivek Financial follows industry best practices, using open and known principles when transferring and storing your data. We believe the biggest threat to the security and privacy of your data is if someone gains access to any of your devices. Remember to keep your password safe and secret to prevent unauthorised access to your Vivek Financial account. If you think that the security of your Vivek Financial account has been compromised, change your password and contact us immediately for further assistance.
Correction/Updating or Access to Personal Information
In case of any changes with respect to any of your information, especially Personal Information has been changed or in case you would not like to continue the services of Vivek Financial, then you would be required to either update your Personal Information or unsubscribe from any updates / information with respect to notifications on the products/services that you had earlier utilised or enquired upon at Vivek Financial. In case you would like to modify / delete any details with respect to your Personal / Non-personal information, or to access your information in readable format, you would have to write to: clientcare@vivekfinancial.com or to the address: Vivek Financial Focus Ltd., 112, Vishwa Sadan, 9, District Centre, Janak Puri, New Delhi – 110058
Subject to Change
This Privacy Policy is subject to change and may be updated or revised from time to time, without any prior notification to the User, at the sole discretion of Vivek Financial. It is the responsibility of the User to periodically review the Privacy Policy to determine whether there have been any revisions or updates.
If you do not agree with the terms of this Privacy Policy or any changes made to this Policy, please stop using all products and services provided by Vivek Financial immediately.